bajai Casino & Sportsbook Terms

When you open an account on bajai, you agree to our terms of service. These terms set out how we operate, what we expect from account holders, and how disputes are resolved. We've written them to be clear and straightforward—covering account eligibility, deposits and withdrawals, bonus conditions, and our jurisdiction notice.

Our terms apply to all users accessing bajai via Android APK, iOS browser, or desktop. We require account holders to be of legal age in their jurisdiction and to provide accurate personal information during registration. We verify accounts through KYC checks to prevent fraud and comply with applicable regulations. Your account is personal and non-transferable; you're responsible for keeping your password confidential.

This page outlines the key conditions under which we operate bajai. If you have questions about any term, contact our support team. Our services are available only where local law permits; users are responsible for verifying that access and use comply with their own jurisdiction's law.

Account Opening and Eligibility on bajai

To open an account on bajai, you must be of legal age in your jurisdiction and provide accurate personal information. We ask for your name, date of birth, email, phone number, and ID number. We verify this information through KYC checks to prevent fraud and ensure compliance with applicable regulations. If you provide false or misleading information, we may suspend or close your account.

Your bajai account is personal and non-transferable. You're responsible for keeping your password confidential and for all activity on your account. If you suspect unauthorized access, change your password immediately and contact our support team. We are not liable for unauthorized access if you fail to protect your password.

We reserve the right to refuse account opening or to suspend or close accounts at our discretion, particularly if we suspect fraud, money laundering, or violation of our terms. If we close your account, we'll return any remaining balance to your registered payment method within a standard timeframe.

Deposits and Payment Methods

bajai accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). When you deposit, you authorize the payment method provider to transfer funds to bajai. We process deposits subject to verification windows. Deposits are non-refundable once confirmed, except where required by law.

We do not charge deposit fees, but your payment provider may. Check with your provider for any applicable charges. Deposits typically confirm within a standard timeframe; if your deposit doesn't appear, contact our support team with your transaction reference number.

Withdrawals and Review Windows

You may withdraw funds from your bajai account at any time, subject to verification windows. We review all withdrawals to prevent fraud and comply with applicable regulations. Withdrawals to mobile banking, local payment, and online payment typically complete within a standard timeframe; bank transfers may take longer depending on your bank's processing speed.

We reserve the right to delay or refuse withdrawals if we suspect fraud, money laundering, or violation of our terms. If we refuse a withdrawal, we'll notify you and explain the reason. You may dispute our decision by contacting our support team.

Deposit confirmation

Deposits confirm within a standard review window; balance updates automatically.

Withdrawal processing

Withdrawals are subject to verification; we do not guarantee subject to verification.

Payment methods

We support e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers.

Refunds

Deposits are non-refundable once confirmed, except where required by law.

Bonus Terms and Conditions

bajai may offer bonuses to new or existing account holders. Any bonus offer is subject to specific terms, which we display at the time of offer. Bonuses are typically subject to wagering requirements—meaning you must stake the bonus amount a certain number of times before you can withdraw it. Bonuses are non-transferable and may expire if not used within a specified period.

We reserve the right to modify, suspend, or cancel any bonus offer at our discretion. If we suspect abuse or violation of bonus terms, we may forfeit the bonus and any winnings derived from it. Bonus terms are binding; by accepting a bonus, you agree to its conditions.

Game Rules and Dispute Resolution

Each game on bajai has specific rules, which we display in-game or in our help section. By playing, you agree to follow these rules. We settle all outcomes automatically based on game mechanics. If you believe a settlement is incorrect, contact our support team within a standard timeframe with details of the disputed transaction.

We investigate disputes and respond within a standard timeframe. Our decision is final unless you have evidence of a technical error. If we find an error, we'll correct your account balance. If we find no error, we'll explain our decision and close the dispute.

Our bajai Data and Privacy Policy

We collect personal information during account registration and use it to verify your identity, process deposits and withdrawals, and comply with applicable regulations. We encrypt your data using standard SSL protocols and store it securely. We never share your data with third parties without your consent, except where required by law.

We retain your data as long as your account is active. After account closure, we retain data as required by law or for dispute resolution purposes, then securely delete it. You have the right to request access to your data or to request deletion, subject to legal requirements. Contact our support team to exercise these rights.

Jurisdiction Notice

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access bajai from a jurisdiction where it is prohibited, you do so at your own risk, and we are not liable for any consequences.

bajai operates in supported regions across Indonesia and other jurisdictions where applicable regulations allow. If you have questions about service availability in your region, contact our support team. Our commitment is to operate transparently within the legal frameworks of the jurisdictions we serve.

Limitation of Liability

bajai provides our service on an "as is" basis. We do not warrant that our service is error-free or uninterrupted. We are not liable for any indirect, incidental, or consequential damages arising from your use of bajai, including loss of funds or data. Our total liability to you is limited to the amount you have deposited on bajai.

We are not liable for third-party services, including payment providers, internet service providers, or device manufacturers. If you experience issues with deposits or withdrawals, contact your payment provider first; if the issue persists, contact our support team.

Changes to Our Terms

We may update these terms at any time. We'll notify you of material changes via email or in-app notification. Your continued use of bajai after changes take effect constitutes acceptance of the updated terms. If you do not agree with changes, you may close your account.

These terms are governed by the laws of the jurisdictions where bajai operates. Any disputes arising from these terms or your use of bajai are subject to our dispute resolution process. If you have questions about these terms or our policies, contact our support team through the in-app help menu, email, or live chat.